Area Manager
Lead multiple retail stores to drive sales & profit, optimize operations & inventory. 5+ yrs retail leadership experience required. Grow with us and make impact!
Job Description:
Develop and execute strategies to drive sales and profitability in all stores within the assigned area
Monitor store performance and conduct regular store visits to ensure that all stores are meeting or exceeding sales and profit targets
Ensure that all stores are operating within company policies and procedures and are in compliance with local laws and regulations
Monitor and manage inventory levels to ensure that stores have sufficient stock levels to meet customer demand
Hire, train, and manage the performance of store managers and staff within the assigned area
Conduct regular performance evaluations and provide coaching and feedback to store managers and staff to improve performance and address any issues
Identify opportunities for growth and improvement within the assigned area and work with senior management to develop and implement plans to capitalize on these opportunities
Ensure that all stores maintain high levels of customer satisfaction by providing excellent customer service and resolving any customer issues in a timely and professional manner
Collaborate with other departments within the company, including marketing, finance, and operations, to ensure that all stores are aligned with company goals and objectives
Key Qualifications and Requirements
Bachelor’s degree in Business, Marketing, or a related field.
Minimum 5 years’ retail management experience, including at least 3 years in a managerial role.
Proven track record of driving sales growth and profitability.
Strong leadership, communication, and team management skills.
Solid understanding of retail operations, including inventory management, visual merchandising, and customer service.
Ability to thrive in a fast-paced environment and manage multiple priorities.
- Department
- Retail Management - Retail Store
- Role
- Area Manager
- Locations
- Perak, Negeri Sembilan, Johor, Perlis, Kedah, Pahang
- Employment type
- Full-time
Your Talent Is What We're Looking For!
As we continue our rapid expansion across the Klang Valley and other states in Malaysia, we're seeking passionate and qualified Malaysian to join our growing team.
In 2024, we recorded an Employee Satisfaction Score of 91% - a meaningful benchmark that reflects our ongoing commitment to creating a workplace where people thrive.
About MR. D.I.Y. Trading Sdn. Bhd. (M)
MR D.I.Y. is a home-grown enterprise with over 1,300 stores across Malaysia and Brunei. The home improvement retailer has dedicated to make a positive difference in the lives of its valued customers by offering convenience at all its stores nationwide and online at mrdiy.com.my
All MR. D.I.Y. stores are managed directly and the retailer often works in collaboration with owners of shopfront properties or owners of malls. MR. D.I.Y. stores offer a wide selection of SKUs across five major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising toys, car accessories, jewellery, cosmetics, food and beverage items, as well as health and personal care).
The Company strives to put its customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality and value-for-money, holding true to the Company’s motto of “Always Low Prices”.