Senior Manager, Administration
We are seeking a dynamic and strategic Senior Manager, Administration to lead and elevate our administrative operations to the next level.
Key Responsibilities:
1. Leadership & People Management
Lead and manage the full spectrum of administrative functions, including supervising the administrative team by providing guidance, mentorship, and leadership to drive high performance.
Set clear goals and objectives for the Administration Department to ensure alignment with organisational priorities.
Foster a positive and productive work culture that promotes collaboration, accountability, and continuous improvement.
2. Administrative Operations & Office Management
Oversee day-to-day administrative operations to ensure smooth and efficient office functioning.
Manage relationships related to office operations, including facilities management, office services, agents, suppliers, and vendors.
Oversee travel arrangements, company events, and organisation-wide initiatives to ensure timely and successful execution.
3. Process Improvement & Continuous Enhancement
Analyse existing administrative processes and continuously identify opportunities for improvement.
Contribute to and implement new approaches and best practices to enhance operational efficiency and service delivery.
Stay informed of industry trends, emerging technologies, and best practices in administrative management.
4. Policy, Compliance & Governance
Review, implement, and maintain administrative policies, procedures, and systems in accordance with company direction and regulatory requirements.
Ensure administrative practices comply with company standards and applicable regulations.
Monitor and enforce adherence to established administrative frameworks.
5. Budgeting & Planning
Develop, implement, and manage departmental budgets to ensure cost-effective administrative operations.
Monitor expenditures and ensure optimal use of resources.
6. Employee Engagement & Internal Services
Manage and coordinate annual employee engagement activities to foster an engaged and motivated workforce.
Drive the development of internal service concepts aimed at improving employee satisfaction and workplace experience.
7. Foreign Employee Administration
Oversee foreign employee recruitment processes related to administrative scope.
Manage passport, visa, and work permit applications and renewals for foreign employees.
8. Reporting & Management Support
Provide regular reports and updates on administrative performance, initiatives, and key metrics to senior management.
Support management decision-making through timely and accurate administrative insights.
Requirements:
Candidate must possess at least a Bachelor's Degree or Master's Degree, Business Studies/Administration/Management or equivalent.
At least 7 year(s) of working experience in the related field.
Strong sense of responsibility and dedication, good organizational and coordination skills and communication skills, strong analytical and problem-solving skills.
Highly organized and capable of managing multiple tasks and projects simultaneously.
Attention to detail, time management, and the ability to prioritize effectively.
Strong leadership abilities, excellent communication skills (both written and verbal), and the ability to collaborate effectively with different teams and stakeholders are essential.
Experience in lead employee engagement initiatives across a department or organization (offsite planning, conference planning, company-wide events).
A deep understanding of administrative processes and best practices.
Possesses a strong background in Excel and is proficient in data analysis and reporting.
- Department
- Administration
- Role
- Senior Manager
- Locations
- HQ - Office
- Employment type
- Full-time
Your Talent Is What We're Looking For!
As we continue our rapid expansion across the Klang Valley and other states in Malaysia, we're seeking passionate and qualified Malaysian to join our growing team.
In 2024, we recorded an Employee Satisfaction Score of 91% - a meaningful benchmark that reflects our ongoing commitment to creating a workplace where people thrive.
About MR. D.I.Y. Trading Sdn. Bhd. (M)
MR D.I.Y. is a home-grown enterprise with over 1,300 stores across Malaysia and Brunei. The home improvement retailer has dedicated to make a positive difference in the lives of its valued customers by offering convenience at all its stores nationwide and online at mrdiy.com.my
All MR. D.I.Y. stores are managed directly and the retailer often works in collaboration with owners of shopfront properties or owners of malls. MR. D.I.Y. stores offer a wide selection of SKUs across five major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising toys, car accessories, jewellery, cosmetics, food and beverage items, as well as health and personal care).
The Company strives to put its customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality and value-for-money, holding true to the Company’s motto of “Always Low Prices”.