Supervisor Apprentice Program (SAP)
Join MR DIY’s Supervisor Apprentice Program (SAP) to gain hands-on leadership experience, develop managerial skills, and fast-track your career in retail management.
Are you ready to start your career journey in retail management with MR. D.I.Y.? Our Supervisor Apprentice Program (SAP) is designed for individuals seeking hands-on experience and professional growth in a dynamic retail environment. Apply today to develop leadership skills and set the foundation for a successful retail management career.
Kickstart Your Retail Leadership Career with Our Supervisor Apprentice Program
- Participate in a structured on-the-job training program focused on retail store operations, customer service excellence, and team supervision.
- Work closely with experienced supervisors and managers to learn daily store management, merchandising, inventory control, and loss prevention.
- Gain exposure to key business areas including sales floor management, workforce planning, and performance coaching.
Key Responsibilities in Retail Supervisor Apprenticeship
- Support supervisory team in achieving store sales, service, and operational goals.
- Assist with staff scheduling, shift coordination, and daily task delegation.
- Maintain visual merchandising standards and ensure stock levels meet demand.
- Deliver excellent customer service and assist with customer issue resolution.
- Uphold store compliance with company policies, safety protocols, and regulatory requirements.
- Help onboard and train new team members as directed by management.
Who Should Apply to the Supervisor Apprentice Program?
- Individuals passionate about retail and dedicated to developing people management skills.
- Strong communicators with a collaborative, flexible, and proactive attitude.
- Self-motivated problem-solvers eager to learn and take on challenges.
- Available for shift work, including weekends and public holidays.
- Previous retail or customer service experience is an advantage but not required.
Qualifications and Skills Needed for Retail Supervisor Apprentices
- Minimum completed SPM, O-levels, or equivalent qualification.
- Excellent interpersonal skills and willingness to work in a team-oriented environment.
- Demonstrated leadership potential and strong sense of responsibility.
- Good command of English, and additional languages are a plus.
- Ability to adapt in a fast-paced retail setting and handle multiple priorities.
What We Offer in the Supervisor Apprentice Program
- Comprehensive training and continuous mentorship from experienced leaders.
- Career advancement opportunities within the MR. D.I.Y. retail network.
- Inclusive, supportive, and growth-driven work culture.
- Employee benefits and rewards.
If you are enthusiastic about retail leadership and ready to grow with a leading brand, submit your application for the Supervisor Apprentice Program (SAP) today!
- Department
- Retail Store - Apprentice Programme
- Role
- Supervisor Apprentice Program (SAP)
- Locations
- HQ - Office
- Employment type
- Full-time
Your Talent Is What We're Looking For!
As we continue our rapid expansion across the Klang Valley and other states in Malaysia, we're seeking passionate and qualified Malaysian to join our growing team.
In 2024, we recorded an Employee Satisfaction Score of 91% - a meaningful benchmark that reflects our ongoing commitment to creating a workplace where people thrive.